Amy Diaz
Founder and CEO
DOB: March 5, 1980
Amy Diaz is the founder and CEO of our customer service focused site, launched in 2024. With over 15 years of experience in the customer service industry, Amy is passionate about providing exceptional service and empowering consumers. She holds an MBA from Northwestern University’s Kellogg School of Management, which she obtained in 2005. Born and raised in Chicago, Amy enjoys giving back to her local community through volunteering and fundraising efforts. In her free time, she loves spending time with her husband Kevin and their two Labrador retrievers, going on weekend hikes, trying new restaurants, and traveling.
Kevin Davis
Suspension Expert
DOB: September 11, 1982
Kevin Davis is our site’s lead content writer. He brings 10 years of customer service and writing experience to craft informative articles for consumers. Kevin holds a bachelor’s degree in communications from DePaul University, which he earned in 2004. Born and raised in Chicago, he met his wife Amy while volunteering at a local animal shelter in 2009. Kevin is an avid reader of nonfiction and enjoys weekend camping trips with Amy and their dogs. As a content writer, he leverages his background in customer service to create insightful articles that help consumers resolve their customer service issues.
