Our Privacy Policy

Last updated: January 12, 2024!

At CustomerServiceFAQs, we respect the privacy of our visitors and users. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We only collect personal information that is voluntarily provided to us by visitors or users of our website, mobile app, and social media channels. The types of personal information we may collect include:

  • Name and contact data (email address, phone number, address)
  • Demographic information (age, location, etc.)
  • Payment and billing information
  • Email newsletter and marketing opt-ins
  • Communications with our customer service team
  • Interactions with our website and app

How We Use Information

The personal information we collect allows us to:

  • Provide and improve customer service
  • Process orders and payments
  • Send marketing communications, if opted-in
  • Notify you of updates to our services
  • Customize the content and experience on our platforms
  • Comply with legal obligations
  • Protect site visitors and our business

We only use your personal information with your consent, to complete a transaction, or as required or permitted by law.

Data Sharing and Disclosure

We do not sell personal details to third-parties. The information we collect may be shared:

  • With service providers and partners who assist us in operations
  • As required by law, such as to comply with a subpoena or court order
  • To investigate, prevent, or take action against illegal activities or violations of policies
  • To protect the rights, safety, and security of the public or our company

Data Security

We implement technical and organizational measures to protect your information from loss, theft, misuse, and unauthorized access or disclosure. However, no internet-based site can be 100% secure so we cannot guarantee the absolute security of your information.

Data Retention

We will only store your personal information as long as necessary to fulfil the purposes outlined in this privacy policy, unless further retention is required by law.

Your Rights

You have certain rights regarding the personal information we hold about you, including:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

If you wish to exercise these rights, please contact us.

Changes to Policy

We may occasionally update this Privacy Policy to comply with legal requirements or address changes to our business operations. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our Privacy Policy, please contact us at privacy@customerservicefaqs.com.